BRIGHTSPRING LIVING LLC ships gardening supplies within the United States and to selected international destinations.
1. Order Processing
Orders are generally processed within 3–5 business days after successful payment confirmation.
Orders are not normally processed on weekends or major U.S. holidays.
2. Shipping Time
Estimated delivery timeframes are:
United States: 5–10 business days after shipment.
International: 10–20 business days after shipment.
These are estimated delivery periods rather than guaranteed delivery dates.
3. Shipping Carriers
Depending on the destination and package requirements, orders may be shipped through:
- USPS
- UPS
- FedEx
- Other appropriate shipping carriers
A tracking number may be provided when available.
4. International Shipping
International customers are responsible for complying with applicable import requirements in their destination country.
Customs duties, taxes, brokerage fees, or other import charges may apply depending on the destination and are generally the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also extend the estimated delivery timeframe.
5. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply.
6. Delayed or Lost Packages
If tracking information indicates that a package has been delayed or appears to be lost, customers should contact us at:
We will review the shipment information and, when appropriate, work with the applicable carrier to investigate the issue.
7. Contact
BRIGHTSPRING LIVING LLC
6734 S 1425 W WEST JORDAN, UT 84084
Phone: +1 7744038812
Email: support@michaelleilua.shop